Shipping & Returns

 

RETURNS & EXCHANGES

All sales are final. We will not be processing exchanges or returns. If you have questions about products sold on wongfuproductions.com only, please email wongfuinquiries@gmail.com.

*Merchandise sold via Wong Fu Store are fulfilled via Giant Hugs. Please direct customer service-related inquiries about Wong Fu Store there.

SHIPPING

We are shipping & fulfilling orders for the US and Internationally to the following destinations:

  • 50 States + Puerto Rico, Guam, Northern Mariana Islands, U.S. Virgin Islands, American Samoa

  • Canada

  • Mexico

  • Australia

  • Singapore

  • Malaysia

  • Hong Kong

  • United Kingdom

  • Germany

  • The Netherlands

  • The Philippines

US Domestic Destinations are serviced via Priority Mail with insurance. International customers are responsible for custom duties (if applicable.)

*Special collections may take up to 7 business days to process your orders. US orders should arrive 3-4 business days after we ship out. International orders will take around 15 days. (Customs clearance may increase delivery time.) We will process your order once ALL of your items are available to ship.

Thank you for your patience.

*Policies may be subject to change without notice.